Third Party Requests � Kindly Take Note

In the past, there have been readers sending in third party requests, ie. they hear of an S.O.S. posted on another website or facebook page and they send me the link to be publicised on this blog.

While it all seems very genuine and sincere on the part of the requestor and also on my part, here’s the backlashes that I receive after the link or story has been publicised:

1. The person who posted the S.O.S writes to me to ask why I posted it without his/her consent and permission. “I put on my own facebook and I did not ask you to post, so why did you post it on your blog?”

2. After help has been given, the person who posted the S.O.S. writes to ask me to remove the post as his/her personal details are in the post. I don’t have time to do this, please, because I have so many cases to take care of each day. Half of the emails that I have to reply are not posted up – they are people seeking advice while some are personal requests. I prefer to just update the post to say the case is closed. I do not remove posts. I only update. We need a record of cases we’ve helped.

3. The other day I posted a third party request with the phone number of the contact person but when my friend responded by calling the phone number, no one picked up the phone all day! That’s really inconvenient because that person is asking for help, but he or she refuses to pick up the phone. Or, at the very least, even if you’ve missed the call, kindly return the call, please? There was also another case where we publicised a third party S.O.S., but after the rescuer received help, she shut off her phone because she didn’t want offers of help disturbing her anymore! Sigh…that was really, really sad. But of course third party or first party, this can still happen. �This is all about the attitude of the rescuer – when help is needed, cry out; when help is no longer needed, ignore all offers. Just a simple “Thank you, but I don’t need help anymore now.” would have been quite nice. And think about it, how does all this make us look? AnimalCare is crying wolf?

4. Some of the links, especially those that have conversations on Facebook pages have very unpleasant exchanges, with very negative remarks by various parties. I don’t think it is appropriate to put up petty quarrels on this blog. Let’s just help as much as we can and work together instead of lambasting each other. It is an utter waste of time and energy.

For the above reasons, I appeal to our readers not to send me third party requests UNLESS you are writing on behalf of someone who has no internet access or is not internet-savvy. In such cases, I would still need the consent of the first person before I put up your third party request.

It’s not that we do not want to help – we do. But there is a proper and correct way to do things even in an emergency.

Thank you for your kind understanding.

Source: http://myanimalcare.org/2012/02/19/third-party-requests-kindly-take-note/

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AnimalCare is a registered society that promotes caregiving to street animals and helps in their neutering and medical needs. AnimalCare has a Medical Fund, Food Fund and Education Fund.

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