Each time I deal with challenging humans, our policies expands!
And maybe once in a while, I need to put up a post to ever-so-gently remind everyone what we can provide and what we cannot.
It’s all here: http://myanimalcare.org/policies/
In short:
What we cannot provide:
A. We are NOT a shelter and cannot take in your rescues.
B. We are NOT a rescue team and have no expertise or skills in doing rescue work; but we will source for help on your behalf.
C. We cannot provide transportation or fosterers for your animals-in-need, but will again source for help on your behalf.
D. We cannot rehome your animals, but will publicise for adopters on your behalf.
E. AnimalCare is manned by one person only, so we are not a one-stop agency with 24 hours service. We source for voluntary help when needed. Please email your requests to chankahyein@gmail.com and if you do not receive a reply within 24 hours, kindly re-send your request again.
Your write-up
If you wish for us to publicise for help, please provide your full name and contact details, a photograph of the animal and a write-up about what you need. The photographs and your write-up will be published verbatim with your name and contact details. Please be prepared that you may receive offers of help from the public. It is your responsibility to vet these offers and we cannot be held responsible for any repercussions as a result of these offers. Similarly, we are also not responsible if nobody offers to help.
What we provide:
1. Subsidy for spay-neuter and medical treatment for street animals.
2. Funds for food for the animals of needy caregivers, subject to terms and conditions.
3. Funds for disaster relief for animals in disaster situations.
4. E-rehoming for your rescues, but no guarantee that we can find a home.
If you require help, please contact me through email at chankahyein@gmail.com. If I am not able to respond immediately, please give me 24 hours before you re-send your request. I receive up to 50 emails in a day, so I need time.
For those who have my hp number, please ask me before you dish it out to others. I teach for a living and I cannot have people calling me while I am in class. I keep my phone turned on only for the smses as there is always 1-2 cases to attend to all the time.
AND….after you have received help from us (sent and collected the animal from the clinic, received the food we sent, received the funds we transferred, etc.), could you kindly inform me (by sms or email) to say it’s been received? An sms would only cost 15 sen at most, an email is practically free. Thank you very much for your kind understanding. This is so that I can close every case and move on to the next, without leaving unfinished or unsettled business.
Please do not “toi-toi-pheng-on” (trans: After getting help, conveniently walk away) and leave me wondering if you’ve received what we sent and provided.
The above ONLY applies to those who “siapa makan cili, dialah rasa pedas” (the Malay version of “If the cap fits, wear it”), so to the rest, please do not be offended. I have to say my piece to preserve my sanity.
We hope to live in a better world where courtesy is still practised. It’s what makes us human, isn’t it? Even animals practise courtesy, in their own ways.
Let’s not create another politically correct terminology, ie. courtesy-challenged (?) to describe certain humans.
I’m an educator at heart, so I have to say this.
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