Late And Non-Compliant Applications
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Here we go again….(it’s the same old issue)!
It’s not that we don’t want to help as many caregivers as possible, but the applications have to comply with our requirements.
To apply for our aid, please read this: myanimalcare.org/aid/.
Please email a photo collage of the animal and post the original receipt and form to us (please see attached). The receipt must be issued to your full name and must be signed and stamped by the vet. All documentation must reach us no later than 2 weeks from the date on the receipt.
The above is sent to every applicant, whether old or new (there is also a BM and a Chinese version). And yet, we are still receiving non-compliant or late applications and these aren’t from new applicants too. They are from those who have applied from us numerous times.
As such, we still cannot process the applications where
The receipt is not issued to the full name of the applicant.The receipt is not signed or stamped by the vet.The photo collage is not submitted, but the applicant just sends separate photos.The application is late.The form is not duly completed (please fill up all details).Other non-compliant irregularities.
There have been cases of regular applicants appealing to us to make an exception for their lateness or other non-compliance. We are sorry, but we cannot make any exceptions as this would be unfair to the previous applications we have turned down through the years.
Rules and procedures are made to be followed and enforced so that it is fair for everyone.
And another thing, for “late” applications, we are quite fair in that we would still check the postmark or the Pos Ekspres and Poslaju tracking to see if the lateness is due to the postal service. If the mail was posted, say, at least 5 days before the deadline, but still arrives late due to a delay in the postal service, we will still consider it.
However, if the application was posted just one day before the deadline, and the applicant hopes that Pos Msia will deliver it to us on the next day, I’m afraid that is impossible and we will also not accept lateness due to late posting.
To all applicants, please do your part in ensuring your application is compliant as that would save us both a lot of time, effort, unnecessary correspondence and disappointments.
Source: https://myanimalcare.org/2017/01/16/late-and-non-compliant-a..
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